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DCOM was unable to communicate with the computer msmail.acme.com using any of the configured protocols; requested by PID 1577 (c:\windows\system32\inetsrv\w3wp.exe).
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This event indicates a communication problem between the local computer and the one specified in the event. The problem can be caused by several factors:
- remote computer is offline
- the network is experiencing problems (cabling, switches, routers, etc)
- firewalls may block the traffic between the two computers
- the DNS servers may be unavailable or they may provide the wrong IP address for that particular host name
Verify each of the potential issues mentioned above and ensure that they are not blocking the communication between the computers.
In certain cases, the settings of the TCP/IP protocol can affect the network traffic. See the explanations and the adjustments described in EV100428 (Symantec TECH197934).
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