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Event ID: 11309 Source: MsiInstaller

Product: <product> -- Error 1309. Error reading from file: <file>. System error 5. Verify that the file exists and that you can access it.
This event occured on our Citrix MetaFrame SP4 server, running on Windows 2003. When users tried to start an Excel spreadsheet, they received the error "Unable to invoke program". I ran the option "Repair Microsft Office 2003" in Add/Remove programs and this solved the problem.

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