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Event ID: 11919 Source: MsiInstaller
Product: Timberline Accounting -- Error 1919.Error configuring ODBC data source Billing Data Source, ODBC error 6: component not found in the registry. Verify that the file Billing Data Source exists and that you can access it.
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|Concepts to understand:|
What is ODBC?
What is the role of MsiInstaller?
This problem may occur when the following registry subkeys are missing:
These subkeys may have been removed if you removed a Corel program, including a program in the Corel WordPerfect Office family of products. See ME324520 for details on solving this problem.
Solution: From the Timerberline shared network folder, I copied the tssimba.dll and tsodbcsu.dll files to the Citrix server under system32. I then went to the registry and pointed the ODBC path to new file locations. The problem was that for some reason, the installation of the software was deleting the ODBC key, so it couldn't access the data sources any longer.
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