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Event ID: 169 Source: NAVforMicrosoftExchange

Level
Description
E-mail notifications could not be initialized using the MAPI profile "Norton AntiVirus for Microsoft Exchange". It failed with <error code>. Notifications will not be sent.
Comments
 
As per Symantec: NAVMSE 2.1x or 2.5x cannot send email alerts if the Norton AntiVirus for Microsoft Exchange service account is different than the originally configured account". See the link to "Symantec Knowledge Base Document ID: 2001102512162554" for details.
As a general troubleshooting approach: Login using the NAV account and verify that you can open its mailbox.
Error codes:
- 0x80070005 = "Access denied"
- 0x8004011C = "Your profile is not configured" - Make sure that there is a profile configured for the NAV account.
- 0x80040111 = "Logon failed"

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