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Event ID: 169 Source: NAV for Microsoft Exchange
|Source: NAV for Microsoft Exchange|
E-mail notifications could not be initialized using the MAPI profile "Norton AntiVirus for Microsoft Exchange". It failed with <error code>. Notifications will not be sent.
|English: Request a translation of the event description in plain English.|
|Concepts to understand:|
What is MAPI?
As per Symantec: NAVMSE 2.1x or 2.5x cannot send email alerts if the Norton AntiVirus for Microsoft Exchange service account is different than the originally configured account". See the link to "Symantec Knowledge Base Document ID: 2001102512162554" for details.
As a general troubleshooting approach: Login using the NAV account and verify that you can open its mailbox.
- 0x80070005 = "Access denied"
- 0x8004011C = "Your profile is not configured" - Make sure that there is a profile configured for the NAV account.
- 0x80040111 = "Logon failed"
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|Links: Symantec Knowledge Base Document ID: 2001102512162554|
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