An Intel engineer asked a user on a support forum to verify that the HECI (Intel Management Engine Interface) driver is also installed on that system.
The role of the LMS is to transfers TCP requests (open connection, close connection & TCP packets), between applications that support the Intel Active Management Technology or AMT specs and the Management Engine in the firmware of the hardware that is managed (the HECI).
On another support forum, a user ended up sending back to Dell a printer that he attempted to manage through AMT but failed all the time.
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