I had this error when i stopped the h.323-gatekeeper service and deactivated it respectively setting it's status to manual. After restarting the ISA-Server Control Service event 20063 appeared in my event logs. I activated the h.323-gatekeeper service again for starting automatically and the problem was solved.
If you don't use conferencing at all, you can just simply switch it off. Go to the ISA Management console, choose your server, then to the Extensions and select Application Filters. Right click on H.323 Filter, select Properties and uncheck Enable this filter checkbox. And don't forget to restart your services!
I installed my ISA Server without H.323 Gatekeeper, by default the 20063 warning appears in the event log when I start the ISA-Server. Here the steps to get rid of this event message:
- In the ISA Management goto Extensions -> Application Filter
- Disable H.323 Filter (because it is not installed)
This event means the H.323 Filter under the Application Filter section is enabled but the filter does not have a Gatekeeper configured.
To prevent this warning message, either disable the filter (if you do not use Netmeeting or have not configured a gatekeeper) or configure a Gatekeeper on the Call Control tab of the properties of the H.323 Filter.
Upon installing ISA Server, you need to configure the H.323 Application Filter. If you are using the filter, you need to configure a "Gatekeeper" on the "Call Control" tab of the properties page for the H.323 filter. If the filter is not being used, just right-click on the H.323 filter object and disable it.