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Event ID: 20452 Source: BlackBerryMessagingAgent

{<user>@<company>.com} Could not Update Folder State. TagId= <tag id>.
This error appears when the Blackberry Enterprise Server has trouble reading the user's mailbox on the Exchange server. One comment repeated in several forums was: "Look if the CDO.dll and the MAPI32.dll versions on your BES are the same as on your Exchange server. If not, copy the CDO.dll and MAPI32.dll from your Exchange to your BES (make a backup of the dlls on your BES first)". It may also be due to general communication problems between the BES and Exchange servers.

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