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Event ID: 21038 Source: AddressBookService

Level
Description
Phone normalization rules file not found or is not accessible.

Path:
Exception:

Cause: Either the file is missing or is inaccessible.
Resolution: Examine the details in the associated event log entry to determine which normalization file is inaccessible and the possible cause.
Comments
 
In the installation folder of LCS, you should make a copy of Sample_ Company_Phone_Number_Normalization_Rules.txt and name it Company_Phone_Number_Normalization_Rules.txt instead. Then adapt the normalization rules in that file to reflect your environment.

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