Event ID/Source search
Keyword searchExample: Windows cannot unload your registry file
Event ID: 3013 Source: Windows Search Service
|Source: Windows Search Service|
The entry <path> in the hash map cannot be updated.
Context: Windows Application SystemIndex Catalog
|English: This information is only available to subscribers. An example of English, please!|
|Concepts to understand:|
What is a hash?
What is the role of the Windows Search Service?
What is a catalog?
From a Microsoft engineer: "We were aware of these error messages produced by Windows Desktop Search and had checked with the WDS team. The answer was these errors are ignorable. They have no impact on the functionality of either WDS or WHS.
It is safe to turn off or disable the Windows Search Service. Only Remote Access depends on it, so as long as you don't search from remote access everything is fine."
* * *
From another post: "This error is due to the file being open when the Indexor tried to index it and was not able to. When the file is closed, it will get indexed. When we were running WDS 3.0 on our File Server, we would get hundreds if not thousands of these a day. Microsoft suggested to upgrade to WDS 4.0. Now we only get a few dozen every day."
In my case, the file path was C:\PROGRAM FILES\TREND MICRO\INTERNET SECURITY\A.A006 and the error "A device attached to the system is not functioning. (0x8007001f)". For generic information about this error see the link for Error code 0x8007001f.
While the folder location listed in the error may be slightly different (from A.A006 in this case) the problem is from Trend Micro Internet Security (TMIS) even though it lists the source as being the search service. Your TMIS product will not be able to update and you will not be able to perform a scan because TMIS will be stuck in this process of trying to update.
Attempts to manually update TMIS did not fix the issue.
To fix the issue (per instructions from Trend Micro Support):
1. Click on Start > All Programs > Accessories > Run.
2. Type regedit and click OK.
3. Go to HKEY_LOCAL_MACHINE/Software/Trend Micro/Pccillin/17/ServiceFramework/EnforceLayer/Antispyware/Behavior
4. Look for Enable and VSTScanner and double click them.
5. Change each of their values to zero (0).
6. Close the registry editor window.
7. Reboot your computer and update TMIS.
All should then be fixed and this error message should no longer get generated.
From a newsgroup post: "I never could track this down, but it seems it had something to do with the fact that I had originally installed Office 2007 when WDS 2.6 was still on board. When I restored a disk image from before the Office 2007 install, manually removed WDS 2.6, set up Acrobat, added WDS 3.01, and then installed Office 2007, things worked much better. I have not had any WDS 3.01 crashes while indexing the same disk since".
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|Links: ME917013, Error code 0x80004005, Error code 0x8007001f, Error code 0x80004005|
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