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A non-delivery report with a status code of <status code> was generated for recipient <recipient> (Message-ID <ID>).
Cause: This message indicates a generic protocol error (SMTP error). For example the remote SMTP responds to an issued EHLO with a 500 level error and the sending system will QUIT the connection and report this with NDR indicating the remote SMTP server canĘt handle the protocol.
Solution: View the SMTP log or run a netmon trace to see why the remote SMTP server rejects the protocol request.
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