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Event ID: 3031 Source: ServerActiveSync

Level
Description
The mailbox server [%1] does not allow "Negotiate" authentication to its [%2] virtual directory. Exchange ActiveSync can only access the server using this authentication scheme.
Comments
 
In my case, I had followed the steps in ME817379, and had successfully created the separate exchange-oma virtual directory and enabled forms based authentication, but push notifications were not working on mobile devices. If users manually opened their mail application on the mobile device, the messages were pulled down, but were not being pushed out.

Looking at the IIS log files, I could see that while most activesync activities were being run against the new exchange-oma virtual directory, SUBSCRIBE commands were still being run against the original Exchange virtual directory. With a lot of searching I found ME916640, which solved the issue.
This issue can occur if the Exchange virtual directory in Microsoft Internet Information Server (IIS) is configured to accept only Secure Sockets Layer (SSL) connections or if Integrated Windows authentication is not enabled on the Exchange virtual directory. With Exchange ActiveSync, this issue can occur if forms-based authentication is enabled on the Exchange Server. See ME817379 for details.

See MSEX2K3DB for additional information about this event.

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