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Event ID: 3317 Source: RightFax E-mail Gateway
| Source: RightFax E-mail Gateway |
| Type: Error |
| Description: <error message>. |
| English: Request a translation of the event description in plain English. |
| Comments: Anonymous Follows these steps: 1. Stop the rightfax email gateway 2. Go to the rightfax\database folder 3. Run dbpurge.exe 4. Purge the workrequests for genmailrte and genmailmsg 5. Restart the email gateway If you continue to see the error verify the rightfax\gateway\gateway.temp folder is empty  x
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EventID.Net See the links to "Captaris Support Answer ID: 258" and "Captaris Support Answer ID: 4382" for information about this event. x
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EventID.Net - Error message: Unable to connect to fax server [<server name>][1717] - No information. - Error message: Error {231} calling named pipe - No information. x
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| Links: Captaris Support Answer ID: 258, Captaris Support Answer ID: 4382 |
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