Event ID: 34400 Source: Crystal

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Event ID: 34400 Source: Crystal_WebConnector

Source

Crystal_WebConnector

Level

Error

Description

The description for Event ID ( 34400 ) in Source ( Crystal_WebConnector ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. The following information is part of the event: assert failure in file (<file location>) at line 71. (false : Request failed with code 7 and error message ).

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Comments

EventID.Net

See "Business Objects Support Article ID: c2018298", "Business Objects Support Article ID: c2012177" and "IBM Support Reference #: 1193052" for information about this event.

Keith Baron

Resolve the error message by increasing the web connector and web component server’s timeout values in the registry. Refer to the solution listed below according to your exact version number of Crystal Enterprise.

Crystal Enterprise 8.5
----------------------

To increase the timeout value for the web connector go to:

\HKEY LOCALMACHINE\Software\Crystal Decisions\8.5\Web Connector\Connector Timeout
Increase the value of this subkey to 1000000, or higher if needed.

To increase the timeout value for the WCS go to:
\HKEY LOCALMACHINE\Software\Crystal Decisions\8.5\Web Component Server\Instances\Server name\Connection Timeout
Increase the value of this subkey to 1000000, or higher if needed.

Crystal Enterprise 8
--------------------

To increase the timeout value for the Web Connector go to:
\HKEY LOCALMACHINE\Software\Seagate Software\8.0\Web Connector\Connector Timeout
Increase the value of this subkey to 1000000, or higher if needed.

To increase the timeout value for the Web Component Server go to:
\HKEY LOCALMACHINE\Software\Seagate Software\8.0\Web Component Server\Instances\Server name\Connection Timeout
Increase the value of this subkey to 1000000, or higher if needed.

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Links

Business Objects Support Article ID: c2018298, Business Objects Support Article ID: c2012177, IBM Support Reference #: 1193052

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