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Event ID: 4097 Source: CommerceServer2000

Error Type: ADODB.Connection Page: /retail/Default.asp
File: /retail/include/global_siteconfig_lib.asp
Operation is not allowed when the object is closed.
Note: Set Application("MSCSEnv") = DEVELOPMENT to turn on client error messages.
Note: Please see error\500error.asp to further customize error messages.
This event will be logged if the database does not exist or connectivity has been lost between the database server and the Web server and you try to access the Business Desk. See ME274844 to solve this problem.

See ME326622 for more information about this event.
As per Microsoft:"Commerce Server uses a Universal Data Link (UDL) data link connection over OLEDB provider to connect to the Microsoft SQL Server computer. These errors indicate that the connection to the site's database failed." For more information see ME303673.

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