Event ID/Source search
Keyword searchExample: Windows cannot unload your registry file
Event ID: 4102 Source: MSExchangeIMC
A serious error has occurred while trying to send mail into the Exchange Information Store. The Internet Mail Service is being shut down.
|English: Request a translation of the event description in plain English.|
|Concepts to understand:|
What is the role of the Microsoft Exchange Internet Mail Connector service?
This issue can occur on the Exchange Server computer that is running the Internet Mail Service if the header of a message contains malformed information. See ME293288 to solve this problem.
See ME812071 and ME837216 for two hotfixes applicable to Microsoft Exchange Server 5.5.
As per Microsoft: "The number of threads available to the IMC or IMS from the Information Store (IS) may be too low". See ME169686 for a workaround.
See ME317653 for more details on this issue.
Woodrow Wayne Collins
As per Microsoft: "This problem may occur because Exchange Server may be in a low-memory condition. This situation may be experienced when almost no virtual address space is available for virtual memory". See ME870935 for more details.
As per Microsoft, this was resolved with the latest service pack. See ME232279. Also, this issue can occur on the Exchange Server computer that is running the Internet Mail Service if the header of a message contains malformed information. To resolve this issue see ME293288.
A suggestion from a newsgroup post: "Take the top 5 oldest messages out of the queue, then try and restart the IMC. If it still won't start take ALL of the messages out of the queue and then restart the IMS. You'll have to gradually add the messages back in (one or more of the messages is bad). Keep in mind that the messages won't be recognized until you stop and restart the IMS."
This refers to Exchange 5.5 and Microsoft says that a patched version of store.exe is available. Please see the KB article 325939.
|Private comment: Subscribers only. See example of private comment|
|Links: ME169686, ME232279, ME293288, ME317653, ME325939, ME812071, ME837216, ME870935|
|Search: Google - Bing - Microsoft - Yahoo - EventID.Net Queue (0) - More links...|
Send comments or solutions
- Notify me when updated