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Event ID: 4104 Source: CommerceServer2000

Level
Description
Pipeline Error:  Component Execution failed for component[0x8]  hr: 0x80020101
ProgID: Commerce.Scriptor.1
MscsExecute() failed.
Script invocation failed.
Violation of PRIMARY KEY constraint 'PK_counters'. Cannot insert duplicate key in object 'counters'.
Line: 5.
Comments
 
After you add the SaveReceipt component to the checkout pipeline (checkout.pcf), when you restart your Web server and attempt a purchase, this event is logged. To resolve this, remove the SaveReceipt component from your pipeline, save the changes, and then restart your Web server by using IISRESET from the command line. See ME298525 for more information about this problem.

This problem can be caused by a timing issue in SQL server. See ME320781 for details about this event.

If a Commerce Server 2002 pipeline references a pipeline component that does not exist or that cannot be created, the pipeline does not run the component and this event is logged. See ME329516 for more information about this issue.

If the server is stressed, the personalized content object (PCO) pipeline may cause access violations during cache refresh. In addition, the PCOs may disappear when you browse to a site, and this event is logged. See ME311198 for a hotfix applicable to NCompass Resolution 4.0.

This event may also occur if you use discounts or ads on a Microsoft Commerce Server Web site. See ME831916 for a hotfix applicable to Microsoft Commerce Server 2002.

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