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Event ID: 4104 Source: SmallBusinessServer

Level
Description
Could not connect to the monitoring database. This can occur when there are multiple connections to the database. Wait a short period of time, and then try again. If this error persists, run the Monitoring Configuration Wizard, and select Reinstall monitoring features.
Comments
 
ME555432 provides details on how to reinstall the SBS Monitoring service.
From a newsgroup post: "If you cannot succeed in re-installing the monitoring component, please follow the steps below to try to see if it can be install successfully.
A. Uninstall the SBS Monitoring component.

1. Click Start, click Control Panel, and then click Add or Remove Programs.
2. Select Windows Small Business Server 2003 and then click Change/Remove. The Setup Wizard appears.
3. Click Next to start the wizard.
4. On the Windows Configuration page, click Next.
5. On the Component Selection page, in the Action column, change Server Tools to Maintenance, change Monitoring component to Remove, and then click Next.
6. On the Component Summary page, click Next.
7. Click Finish.

B. Uninstall Microsoft SQL Server Desktop Engine (SBSMONITORING).

In Add or Remove Programs, select Microsoft SQL Server Desktop Engine (SBSMONITORING) and then click Remove. A dialog box appears. To confirm your actions, click Yes.

C. Delete registry keys.

1. Delete HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer\Monitoring.
2. Delete HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL Server\SBSMONITORING.

D. Delete the IIS Virtual Directory.

1. Open IIS, expand servername, Web Sites, Default Web Site.
2. Delete Monitoring.

E. Rename folders.

1. Rename C:\Program Files\Microsoft SQL Server\MSSQL$SBSMONITORING to MSSQL$SBSMONITORING.OLD.
2. Rename C:\Inetpub\monitoring to monitoring.old.

F. Install the Monitoring component.

1. In Add or Remove Programs, select Windows Small Business Server 2003 and then click Change/Remove. The Setup Wizard appears.
2. Click Next.
3. On the Windows Configuration page, click Next.
4. On the Component Selection page, in the Action column, change Server Tools to Maintenance, change Monitoring component to Install, and then click Next.
5. On the Logon Information page, click Next.
6. On the Component Summary page, click Next.
7. Click Finish.

Can you install the component properly? If yes, please manually update the monitoring instance to MSDE SP4:

1. Click Start, click Run, type "cmd”, and press ENTER.
2. Change the directory to "C:\Program Files\Microsoft SQL Server SP4\MSDE".
3. Type the following command and press ENTER:
Setup /upgradesp sqlrun BLANKSAPWD=1 INSTANCENAME=SBSMonitoring
DISABLENETWORKPROTOCOLS=1 /L*v "C:\Program Files\Microsoft
Integration\Windows Small Business Server 2003\Logs\Monitoring_MSDE.Log"
REBOOT=ReallySuppress /qn ".

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