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Event ID: 4385 Source: Microsoft-Windows-Servicing

Level
Description
Windows Servicing failed to complete the process of changing update <update> from package <package> into Staging(Staging) state.
Comments
 
In certain cases, the problem is caused by a bug in the update itself as one Microsoft engineer pointed in a blog. When that's the case, Microsoft may temporarely suspend that update so the error should go away by itself.

From a support forums:
- See ME931712, it describes a situation when some updates fail to install - it may be applicable to you.

-"After lots and lots of digging, I began to see a common thread was that most people (including myself) that were having these sorts of problems had moved the Public folders to another location by editing the direct registry reference to each Public folder.

After moving everything back to its original state, the updates installed fine. I was able to successfully move the Public folders while preserving the functionality of Windows Update by editing HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\Public from its default to the new host directory for the Public folders and then creating all the requisite public folders in that location."

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