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The description for Event ID ( 502 ) in Source ( ERA ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: Error: Update failed, code: 4, additional code: 8193.
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What is causing the “The description for Event ID ( … ) in Source ( …. ) cannot be found… “?
From a newsgroup post: "I am running ESET Remote Administrator 2.0.56. After upgrading from the trial to the purchased version, I started receiving this event. Here is the solution provided by ESET support:
1. Open the Remote Administrator Console (RAC).
2. Go to Menu >> Tools >> Server options... >> Updates tab.
3. Make sure you have the correct user name and password.
4. Click on Update Now button.
Although I had updated the username and password in the 2.7 mirror setup, I had forgotten to update them in the RAC as well (where the 3.0 mirror is configured). Once I made that change, the errors stopped appearing in my event log".
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