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Event ID: 54 Source: tratapi-VRTS

An Io Request to the device \<device path> did not complete or canceled within the specific timeout. This can occur if the device driver does not set a  cancel routine for a given IO request packet.
See the comments for event id 54 from AMBRIMCL.
The source is the Travan ATAPI driver in VERITAS Software's Backup Exec. This particular server has Windows 2000 SP2+SRP, Backup Exec NT/2000 8.6 and a Seagate ST3401 (Travan ATAPI) tape drive. When I tried to upgrade Norton AntiVirus Corporate Edition 7.6 to 8.0 on this server, the System event log started getting these warnings at the rate of about five per hour, even though Backup Exec wasn't running at the time (although the services were started). The warnings stopped after I finished rolling back Norton AntiVirus to 7.6.

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