If the Information Store service on an Exchange 2000 server stops unexpectedly because of an application exception, the whole server may stop unexpectedly with a Stop error a short time later. After the server restarts, this event is logged. See ME811458
for a hotfix applicable to Microsoft Exchange 2000.
This problem can occur if Winlogon does not log off the user, and because of this, the screensaver continues. After this occurs, a proper shutdown is not initiated. See ME304742
for a hotfix applicable to Microsoft Windows NT Workstation 4.0, ME883635
for a hotfix applicable to Microsoft Windows 2000 Server and ME916719
for a hotfix applicable to Microsoft Windows Server 2003.
As per Microsoft: "This problem occurs because the SYSPREP utility does not shut down the system gracefully after completing the mini setup". See ME216071
for more information.
This issue can occur if a user with administrative privileges modifies the computer policy to permit shutdown from authentication. When this feature is enabled, any client that is connected to the Terminal Server has the capability of restarting the Terminal Server. See ME243848
for more information about this problem.
According to Microsoft a remote shutdown problem using the InitiateSystemShutdown function was fixed in Windows NT 4.0, Terminal Server Edition, Service Pack 4 (SP4). This fix can cause this problem. See ME241840
for more information about this issue.
See the links to "Citrix Support Document ID: CTX484963
" for additional information about this event.