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Event ID: 7182 Source: EnterpriseVault

Index Search failed: Catastrophic failure  [0x8000ffff]  
Internal reference: SRCI
There are several factors which can contribute to these types of errors/symptoms, some include the following:

- Improper registry keys
- Out of date or poorly written NIC drivers
- NIC Teaming
- NIC Bindings
- OS patches or service packs which have made changes to TCP/IP settings
- TCP Chimney Offload and/or TCP/IP Offload Engine (TOE) are enabled  (See Related Documents at bottom of this article)
- I/O degradation on indexing storage device
- Size of Index
- Schema Type of Index

See EV100101 (Symantec Article: TECH62307) for troubleshooting information.

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