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Event ID: 9371 Source: MSExchangeSA

Source
Level
Description
OALGen encountered an error while generating the differential downloads of address list '<address list>'. The offline address list has not been updated so clients will not be able to download the current set of changes. Check other logged events to find the cause of this error.
- Default Offline Address Book .
Comments
 
As per Microsoft: "This Error event indicates that the offline address book (OAB) generation (OABGen) failed to retrieve some parts of the previous version of the OAB while generating the differential OAB file.
To resolve this Error event, do one or more of the following:
- Review the Application log for related events. For example, events that occur immediately before and after this event may provide more information about the root cause of this error.
- If this event has been logged more than once for the same file, check the file permissions in the OAB distribution point. To locate the file path location for the OAB Web-based distribution point, use the Exchange Management Shell to run the cmdlet. To locate the file path location for the OAB public folders-based distribution point, use the Exchange Management Shell to run the cmdlet". See MSEX2K3DB for more details.

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