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Certificate Services could not create an encryption certificate. Requested by <user name>. <error message>. <error code>.
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As per Microsoft: "Active Directory Certificate Services (AD CS) requires key recovery agent certificates, exchange (XCHG) certificates, and keys in order to support key archival. The functioning of key recovery agent certificates, XCHG certificates, and the cryptographic service providers (CSPs) needed to create them is critical to a public key infrastructure.
It may not be possible to use administrative tools to resolve problems that are caused by cryptographic providers, the software component that performs encryption and related tasks for encryption certificate generation. However, the following tasks can reveal diagnostic information to assist in the resolution process:
- Identify and test your cryptographic provider.
- If you continue to have problems and are using a non-Microsoft provider, contact the vendor for troubleshooting information.
- You can also reset to the default encryption key provider, but you will also have to revoke the current CA Exchange certificate so that a new one based on the new provider is issued.
- If you continue to have problems and are using a Microsoft provider, then contact Microsoft Customer Service and Support". See the link to "TechNet Event ID 96 - AD CS Key Archival and Recovery" for more details on fixing this problem.
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|Links: TechNet Event ID 96 - AD CS Key Archival and Recovery|
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