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Event ID: 9609 Source: MSExchangeIS

Error code <error code> when preparing for Snapshot.
As per Microsoft: "This problem can occur if all the following conditions are true when the Volume Shadow Copy Service requestor in the third-party backup program uses Volume Shadow Copy Service to back up or to restore selected Exchange Server 2003 storage groups:
1.You use volume mount points for Exchange Server 2003 data storage.
2.The volume that you try to back up has multiple globally unique identifiers (GUIDs) in the mount-manager database.
3.The volume mount point refers to a GUID that is not the first GUID for the volume in the mount-manager database".
See MSEX2K3DB for additional information about this event.
- Error code: 0x3ee - See ME838864 for a hotfix applicable to Microsoft Windows Server 2003.

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