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The memory settings for this server are not optimal for Exchange.
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You may follow all the steps in these articles and find that you are still getting the 9665 event. On Windows Server 2003, if you are using the /USERVA=3030 switch, make sure you have SystemPages in the registry set to 0. You can find the SystemPages value here: "HKLM\System\CurrentControlSet\Control\Session Manager\Memory Management".
Restart the Information Store service and 9665 errors should be gone. See ME810371 for additional information on using the /Userva switch on Windows Server 2003-based computers that are running Exchange Server.
As per Microsoft: "Exchange performs an optimal memory configuration check when the store process starts. If the memory settings are not optimal, you receive an event 9665 in the Event Viewer". See the link to "Optimizing Memory Usage in Exchange Server 2003" for additional information.
Read about how to set the /3GB switch in ME823440.
To get the most reliable Exchange 2003 server operation, it might be necessary to properly configure a number of system memory attributes, depending on the physical memory and operating system on the server. The MSExchangeIS 9665 event is issued during each Exchange startup when these attributes are scanned and matched against their optimal settings. See MSEX2K3DB and WITP83533 for additional information about this event.
ME325044 has information on this event.
See ME815372 for details on why this event occurs.
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|Links: Optimizing Memory Usage in Exchange Server 2003|
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