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Error code 00000024

Error code
0x00000024
Type
Description
NTFS_FILE_SYSTEM

Comments

EventID.Net
As per M961799, this may be recorded when a user accesses shared files on the server by using a server message block (SMB) connection. The problem occurs because the Netbt.sys (NetBIOS) network driver incorrectly handles a buffer when a malformed packet is received from the network. A hotfix is available for Windows Server 2003 SP2.

EventID.Net
This error message is generated when a problem has occurred with the file system (NTFS). There may be a physical problem with the disk, or an interrupt request packet (IRP) may not be able to be successfully completed or may be corrupted. The problem may also appear if the hard disk is fragmented or if there is excessive file I/O.
Drive-mirroring software or antivirus software might cause this problem. If the error appears after you installed this type of software, search for updates or remove the software.

Microsoft recommends the following troubleshooting steps:
1. Disable all file system filter drivers, such as backup utilities, virus scanners, or firewall software.
2. Check for hard drive corruption by running CHKDSK /f and then restarting the computer.
3. Check the file properties of the Fastfat.sys file to ensure that it matches the current version of the operating system or service pack.
4. Update all disk, tape backup, CD-ROM, or removable device drivers to the most current versions.

See the links below for more information on this error.

There is a hotfix available if you are using a 64-bit edition of Windows Server 2003. See M840551 to obtain the hotfix.

EventID.Net
This Stop message, also known as Stop 0x24, indicates that a problem occurred within Ntfs.sys (the driver file that allows the system to read and write to NTFS drives).

M228888 gives information about troubleshooting Stop 0x24 or NTFS_FILE_SYSTEM Error Messages.

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