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Error code 8000401A

Error code
0x8000401A
Type
COM
Description
The server process could not be started because the configured identity is incorrect.

Comments

EventID.Net
A process needed in order to perform an operation failed to start probably due to an issue with the user account that is configured as the identity for COM+ applications in the application that experiences the problem.

This problem may arise if the account used is out-of-sync. For example M255770, M269001, and M822699, troubleshoot situations in which the IWAM_machine account in not in synch with the metabase, the Security Account Manager (SAM), and COM+.

In M289650, the problem is fixed by reregistering the Mobsync.dll file from the server.

Other instances of this error can appear as a result of improper settings for the account used to start the process. M297519, M297989, M305761, M321448, M810596, and M888735 provide examples of improper account settings that led to this problem appearing.

See the links below for various troubleshooting information on this error.

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